Maintenance Account Manager

ClearyBrosTeam

Now hiring – Maintenance Account Manager

Give us a call. We would love to speak with you… you have nothing to lose. We are not replacing anyone, we are adding capacity for our ongoing growth.
The Account Manager is responsible for managing the interface between Cleary Bros. Maintenance customers, Cleary Bros. Administration and the Maintenance Supervisor within a designated area or job list.  This position should perform with effective leadership, communication, reliability, and salesmanship.
You Get:
The chance to work with the best landscape team in the Bay Area, Base Salary, Commission, Bonus opportunity, 401k with match, health benefits, education opportunities, challenge, a place in a stable company, a vehicle, iPhone, laptop, solid office support team, Autonomy, and fun.  This position is expected to earn a salary and incentives in excess of $100,000

Requirements:

• High level of reliability to Customers and Company commitments
• Work with your customers to ensure that they are getting the best service experience possible. Our customers want improvement, not just maintenance.
• Monitor properties for quality and put plans in place for corrective action
• Manage financial and hours budgets for the area
• Maintain a positive work attitude while complying with all company policies and safety requirements
• Ability to multi task
• Excellent team building skills
• Excellent communication and time management skills
• Thorough understanding of Cleary Bros. standard maintenance specification and scope of extra services
• Must have horticultural knowledge and skills
• Must recognize quality deficiencies and gauge when a property reaches a Cleary Bros. detail level
• Appearance and behavior must be clean and professional

Primary Responsibilities:

• Ensure that Cleary Bros. Customers expectations are exceeded in the monthly service agreement and provide ample and reasonable proactive suggestions for property enhancement
• Manage communication quickly and effectively between Customers, Administration, and Foremen
• Management of Maintenance Foremen and crew members
• Ability to develop personnel within designated area
• Establish goals and objectives for all Maintenance Foremen
• Perform annual performance reviews of direct reports
• Provides excellent customer service skills to all company clients
• Adheres to Financial and hours Budgets for each property
• Regularly review financial reports to ensure that all properties are profitable

Reports to:

• VP of Maintenance

Success Behaviors:

• Excellent Communication Skills and Reliability
• Excellent Leadership Skills
• Proven Ability to Manage the area and produce a profit
• Ability to Problem Solve
• Demonstrate ability to innovate systems and problem solve
• Covey professional image to customers and employees
• Excellent Customer Management Skills
• Ability to Multi-task
• Good Delegation Skills

Click Here to Send Your Resume

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Survey Response

Hi Martin:  Just wanted to let you know that at our Board meeting last night we gave the results of a survey that was sent out to all the homeowners.

59% returned the survey and 77% marked  how they feel regarding the condition and work by Cleary on Landscaping at very good to excellent.

Cleary Bros 2014 Family Picnic

Cleary Bros 2014 Family Picnic

We had a wonderful time sharing Food, Fun, Games, and some Cold Water with our team and their families.  The venue was the Emerald Glenn Park in Dublin…one of our installation projects.  We had an estimated turnout of 300 people…not bad considering a projected temperature of 97+ degrees.  There are more photos on our Company Facebook Page

Cleary Bros Snow Cones Karine'

 

 

 

Mike and Martin Cleary

Lunch Time

The Cleary Brothers and Managers serve up lunch

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Musical Chairs

Kids Sac Race

The kids Sac Race

Ladies Hula Hoop Contest

ladies hula hoop contest

Snow Cones at Cleary Bros

Snow Cones were a huge hit. It was Hot!

dunk tank ice bucket

Ice Bucket dunk tank

The World Cup

The World Cup of Soccer in the Bay Area

Green Team

Green Team

Yellow Team pros

Yellow Team

 

Rain!

Rain!

“It’s been so long since I’ve seen rain, I had to document it.”  Martin Cleary

Rain in the morning from martin cleary on Vimeo.

With the California drought having dragged on so long, it’s a pleasure to hear the rain.  At Cleary Bros, we have many ways to help reduce your water bill.  We can design smart irrigation systems that get the water to the right place at the right time.  Reducing wasted water is our goal.