Now hiring – Maintenance Account Manager Bay Area
Tired of working for a group of owners or a large corporation? Love Landscaping? Love People? Want Respect and Reward? Join us! As a Maintenance Account Manager at Cleary Bros, you will thrive.
Give us a call. We would love to speak with you… you have nothing to lose. We are not replacing anyone, we are adding capacity for our ongoing growth.
The Account Manager is responsible for managing the interface between Cleary Bros. Maintenance customers, Cleary Bros. Administration and the Maintenance Supervisor within a designated area or job list. This position should perform with effective leadership, communication, reliability, and salesmanship.
Click here for an online application
You Get:
The chance to work with the best landscape team in the Bay Area
Base Salary, Commission, Bonus opportunity that is the best in the Bay
401k with match! health care benefits
education opportunities
quarterly bonus and monthly commission as well as generous base salary
challenge, a place in a stable company, a vehicle, iPhone, laptop, solid office support team, Autonomy, and fun. This position is expected to earn a salary and incentives in excess of $100,000
Requirements:
• High level of reliability to Customers and Company commitments
• Work with your customers to ensure that they are getting the best service experience possible. Our customers want improvement, not just maintenance.
• Monitor properties for quality and put plans in place for corrective action
• Manage financial and hours budgets for the area
• Maintain a positive work attitude while complying with all company policies and safety requirements
• Ability to multi task
• Excellent team building skills
• Excellent communication and time management skills
• Thorough understanding of Cleary Bros. standard maintenance specification and scope of extra services
• Must have horticultural knowledge and skills
• Must recognize quality deficiencies and gauge when a property reaches a Cleary Bros. detail level
• Appearance and behavior must be clean and professional
Primary Responsibilities:
• Ensure that Cleary Bros. Customers expectations are exceeded in the monthly service agreement and provide ample and reasonable proactive suggestions for property enhancement
• Manage communication quickly and effectively between Customers, Administration, and Foremen
• Management of Maintenance Foremen and crew members
• Ability to develop personnel within designated area
• Establish goals and objectives for all Maintenance Foremen
• Perform annual performance reviews of direct reports
• Provides excellent customer service skills to all company clients
• Adheres to Financial and hours Budgets for each property
• Regularly review financial reports to ensure that all properties are profitable
Reports to:
• VP of Maintenance
Success Behaviors:
• Excellent Communication Skills and Reliability
• Excellent Leadership Skills
• Proven Ability to Manage the area and produce a profit
• Ability to Problem Solve
• Demonstrate ability to innovate systems and problem solve
• Covey professional image to customers and employees
• Excellent Customer Management Skills
• Ability to Multi-task
• Good Delegation Skills
