Maintenance Account Manager

Consider working where you get the respect and opportunity that you deserve. Give us a call. We would love to speak with you...you have nothing to loose. The Account Manager is responsible for managing the interface between Cleary Bros. Maintenance customers, Cleary Bros. Administration and the Maintenance Foremen (and their crews) within a designated area or job list. This position should perform with effective leadership, communication, reliability, and salesmanship.

Requirements:

•High level of reliability to Customers and Company commitments
•Ability to understand customer needs and proactively present solutions
•Work closely with a production supervisor
•Manage financial and hours budgets for the area
•Maintain a positive work attitude while complying with all company policies and safety requirements
•Ability to multi task
•Excellent team building skills
•Excellent communication and time management skills
•Thorough understanding of Cleary Bros. standard maintenance specification and scope of extra services
•Must have horticultural knowledge and skills
•Must recognize quality deficiencies and gauge when a property reaches a Cleary Bros. detail level
•Appearance and behavior must be clean and professional

Primary Responsibilities:
•Ensure that Cleary Bros. Customers expectations are exceeded in the monthly service agreement and provide ample and reasonable proactive suggestions for property enhancement
•Manage communication quickly and effectively between Customers, Administration, and the production team
•Ability to develop personnel within designated area
•Establish goals and objectives for all of your accounts
•Provides excellent customer service skills to all company clients
•Adheres to Financial and hours Budgets for each property
•Regularly review financial reports to ensure that all property’s are on budget

Reports to: Owner or Division manager

Success Behaviors:
•Excellent Communication Skills and Reliability
•Excellent Leadership Skills
•Proven Ability to Manage the area and produce a profit
•Ability to Problem Solve
•Demonstrate ability to innovate systems and problem solve
•Covey professional image to customers and employees
•Excellent Customer Management Skills
•Ability to Multi-task
•Good Delegation Skills

Send your resume and salary history to:

jobs@clearybros.com

Fax: (925) 838-8716
Phone: (925) 838-2551